Manufacturing >> Expertise >> Order Fulfillment Management
Raising customer expectations have forced organizations to take a look at their order delivery cycles to ensure high and consistent customer delivery standards.
ECS helps organizations in achieving delivery performance in line with customer order cycles.
Key customer and order delivery metrics like OTIF (On Time In Full), Modification to plans, Lead times, Changeover Turns, Inventory Turns, % Value added time, etc. are measured and efforts put in place to ensure achievement of desired metrics.
Production and delivery leadtimes are improved and synchronized in line with the market requirement to ensure order flow implementation .
The implementation framework includes exercises on QFD, Information systems finetuning, Material handling and delivery monitoring, rightsizing of production and logistic assets, redefining value stream partners, implementing pull and kanban information-trigger systems, levelling of production & demand, cross functional supply chain teaming, and other techniques that ensure standardization, sustenance and capability building to acheive better order flow.