Services >> Construction & Real Estate >> Case Study
ECS helped a leading Property Developer to crash lead time and streamline processes.
A leading residential and commercial property developer was embarking on ambitious plans to significantly increase its local and regional presence. With the anticipated growth of the firm, there was a need to develop robust systems & processes and build cost & timeline advantage.
ECS was called upon to establish new standards in their key business processes, and help in an organizational transformation initiative where Quality, Customer satisfaction and Cost Reduction become a part of a continuous improvement culture.
The tangible benefits achieved:
Reduction in Project Delivery time (identification of land to handing over) by 50 – 60%
Accurate budget estimation leading to cost variance being curtailed to 3.5%
Speedy resolution of complaints
Besides introducing a unique process of measurement to reduce continuous variability, our project yielded several intangible, yet significant, benefits:
Process Quality Information System (PQIS) fact-based process management in place of “thumb rules” and “gut feels”
An end-to-end process focus amongst all the functions
A culture of continuous improvement
Trained internal change agents to carry forward the process
