Retail Banking – Asset products
Our work in the retail banking – Asset area spans across the Transformation & Business challenges.
Transformation & Business Challenges
Identifying the potential customers and contacting them ahead of the competition is undoubtedly is the biggest challenge that retail Asset group will face in fiercely competitive environment. Hence, generating stream of leads, nurturing and converting the leads into Sales faster than competition should be the focus.
At the same time providing hassle free & responsive service experience without compromising ‘credit risk’ would determine the winners from others.
Our value proposition
  • Develop a ‘Sales Model for retail assets - Outbound Sales Team, Lead generation structure, Direct Marketing Agents, Relationship model, processes, Structure, roles, Sales Productivity, etc
  • Identify gaps of the current processes of sanction and disbursal with respect to more aggressive players
  • Redesign the process for a quicker turn around time for ‘sanction’ and ‘disbursal’
  • Reduce the cost of processing the application for sanction and disbursal
  • Reduce the delinquency & the cost of collection
Our Credentials
We have helped leading banks in India to develop their front and back end Model for asset products viz.
Housing Finance/ Auto Finance
  • Sales & Marketing structure & process
  • Lead Generation process
  • Loan Sanction & disbursal process
  • Loan Disbursal process
Credit Card
  • Card Issue process
  • Billing & Collection process
  • Call Center processe
 
 
 
 
 
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